Chris learns the Hunters way….

Posted on 19/02/11, filed under General | 1 Comment

Before starting at Hunters I knew it would be a steep learning curve, and recognised that coming from a hard selling door-to-door background to Estate Agency, would be a big step.

Having now been in the business for four months I have reached the point whereby my first formal appraisal was to be conducted. Obviously nervous we sat down and was heartened to see that the business view of my performance was almost identical to my own.

Since starting at Hunters I have had various achievments and milestone success’s, conducting my first valuation which resulted in an instruction has given me increased confidence levels. The high of making my first property sale was awesome. However, with everything being new to me, I’ve clearly had some events I need to learn from.

Despite having my achievments, I was still incredibly nervous about the intense appraisal with Sales Manager “Phil Richardson!”

During the appraisal we spoke about both my acievments and areas for development. The biggest areas for improvment being attention to detail (as detail is most definately the key) together with the basic knowledge of the ‘craft’. Although personally frustrating I can clearly see why we need to be so precise and I know have strategies in place that will help me improve.

As a young person coming into this world the mystery of mortgages and financial services has made me realise the importance of a good Financial Advisor. Working alongside Darren on this front has taught me so much. The knowledge gained makes me more effective when dealing with and understanding buyers needs.

I was pleased to be told that my biggest achievments were providing excellent customer service and customer interactions, although you are probably the best judgement of that!

The appraisal was good, as it helped me see all the achievments I have had, which was nice as everyone likes a bit of praise!

More importantly it has also helped me direct my focus on all the areas that could be improved. I am thoroughly enjoying the experience and it is fair to say that I have probably learnt more in the last 4 months than ever before.

Although it scares me to say this! Please feel free to give me a ring on 01444 254400 and give me advice on anywhere you feel I can improve, I promise I wont take offence and the best judge of my performance is ultimately the customer!

For sure, since the appraisal my focus has been refined and I look forward to further growing in this business.